Below are answers to the questions we're asked most often at Annerley Physiotherapy. If you can't find what you're looking for, call us on (07) 3892 3565 or email info@annerleyphysio.com.au and we'll help directly.
Do I need a referral to see a physiotherapist?
No — you don't need a doctor's referral to see a physiotherapist in Australia, unless you're claiming through Veterans' Affairs, WorkCover, a Medicare EPC (Chronic Disease Management) plan, or CTP/accident insurance. You can book directly with Annerley Physiotherapy any time.
Does private health insurance cover physiotherapy?
Most private health funds with extras cover include a rebate for physiotherapy, though the amount depends on your level of cover. We use HICAPS at Annerley Physiotherapy, so you can claim your rebate on the spot at your appointment — any gap fee is payable at the time of service. We recommend checking your fund's exact rebate before you visit.
Is physiotherapy covered by Medicare?
Physiotherapy is Medicare-rebatable only if your GP refers you under an Enhanced Primary Care (EPC) plan for an eligible chronic condition — bring your Medicare card and referral to claim. WorkCover, CTP and Veterans' Affairs claims are handled differently; ask our reception team if you're unsure which applies to you.
Does physiotherapy hurt?
Physiotherapy shouldn't be painful, though some techniques — like deep tissue massage or stretching a stiff joint — can cause mild, short-lived discomfort. Your physiotherapist will explain what to expect and adjust treatment to your comfort level.
How many physiotherapy sessions will I need?
This depends on your condition, its severity, and how you respond to treatment. After your initial assessment, your physiotherapist will outline an expected treatment plan and timeframe, and reassess your progress at each visit.
Can physiotherapy help with back pain, sports injuries or headaches?
Yes — physiotherapy is one of the most effective treatments for back and neck pain, sports injuries, headaches, work injuries and general muscle or joint pain. See our Common Conditions page for the full range of conditions we treat at Annerley Physiotherapy.
Do you offer podiatry as well as physiotherapy?
Yes — Annerley Physiotherapy also offers podiatry services for foot and lower limb conditions, so you can see both a physiotherapist and a podiatrist at the same clinic. Visit our Podiatry Services page for more details.
How do I make an appointment?
You can get in touch by phone on (07) 3892 3565 or use the contact form below. If out of office hours, please leave a message with a receptionist or on our message service.
Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors. Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.
We see and treats patients for a wide range of conditions and diagnoses. Please visit our Services for an extensive list of conditions and diagnoses we see patients for.
We will check with your health insurance provider to determine if physiotherapy services are covered under your plan. We recommend that you confirm your insurance coverage prior to attending an appointment.
We ask that you provide as much notice as possible when cancelling or rescheduling an appointment. You can get in touch with us on (07) 3892 3565. If it is out of office hours, please leave a message with a receptionist or on our message service.
and the practice has plenty of on and off-street parking available.
Get in touch with our office to make an appointment.
Ask us a Question
Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.